Privacy Policy

Last modified: 10-17-2022

Introduction

SNAGpay ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.snagpay.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website (the “Apps”), which provide dedicated non-browser-based interaction between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website or the Apps.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Apps. By accessing or using this Website or the Apps, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website or the Apps after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website and Apps, including information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, social security number, or any other identifier by which you may be contacted online or offline ("personal information");
  • That is about you but individually does not identify you, such as any titles or labels you may apply to any material you may post on the Website or the Apps; and/or
  • About your internet connection, the equipment you use to access our Website or the Apps, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

Information You Provide to Us

The information we collect on or through our Website and Apps may include:

  • Information that you provide by filling in forms on our Website or the Apps. This includes information provided at the time of registering to use our Website or the Apps, applying to be a Company-approved business owner member on the SNAGpay platform (a “Member”), posting material, or requesting further services. We may also ask you for information when you report a problem with our Website or the Apps.
  • Records and copies of your correspondence (including email addresses) if you contact us.
  • Details of transactions you carry out through our Website or Apps and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website or the Apps.
  • Your search queries on the Website or the Apps.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or the Apps, or transmitted to other users of the Website or the Apps or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website or the Apps with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website or the Apps, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website or use of the Apps, and other communication data and the resources that you access and use on the Website or the Apps.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and the Apps and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website and the Apps according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website or the Apps.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you will be unable to access the SNAGpay services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and the Apps and their contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your Member account, including expiration and renewal notices.
  • To notify you about changes to our Website or Apps or any products or services we offer or provide though them.
  • To allow you to participate in interactive features on our Website or Apps.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please opt out by using the unsubscribe links within the emails that we send to you. Please note that if you opt out of the Company’s email communications, your Member account may be disrupted. For more information, see Choices About How We Use and Disclose Your Information.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register as a member on the Website, connect with any Members to engage in sale or purchase transactions through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@snagpay.com.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Snagpay LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Snagpay LLC about our Website and Apps users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information, provided that (i) we will only share your EIN number or social security number for the purposes of Legal Disclosures (defined below), and (ii) we will not disclose your phone number for purposes of listing in any directory.
  • With your consent.

We may also disclose your personal information

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request (“Legal Disclosures”).
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Snagpay LLC, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own or third parties' products or services, you can opt-out by using the unsubscribe links within the emails that we send to you or at any other time by sending us an email stating your request to info@snagpay.com. Please note that if you opt out of the Company’s email communications, your Member account may be disrupted.

Accessing and Correcting Your Information

If you are a Member, you can review and change your personal information by logging into the Website or the Apps and visiting your account portal.

You may also send us an email at info@snagpay.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website or the Apps, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website or Apps users. Proper access and use of information provided on the Website or the Apps, including User Contributions, is governed by our terms of use.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or the Apps, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website or the Apps like message boards. The information you share in public areas may be viewed by any user of the Website or the Apps.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website and Apps. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or the Apps.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page, an email communication, or by a notification through one or more of the Apps. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or to register a complaint or concern, contact us at: help@snagpay.com